HetkiCinema \u2014 Privacy Policy<\/title>\r\n <style>\r\n :root{--bg:#0b0f14;--card:#111722;--text:#e9eef5;--muted:#9bb0c3;--accent:#00e7ff;}\r\n html,body{margin:0;padding:0;background:var(--bg);color:var(--text);font:16px\/1.6 system-ui,-apple-system,Segoe UI,Roboto,Ubuntu,Arial,sans-serif}\r\n .wrap{max-width:900px;margin:48px auto;padding:0 20px}\r\n header{margin-bottom:24px}\r\n h1{font-size:1.9rem;margin:0 0 8px}\r\n h2{margin-top:32px;color:var(--accent);font-size:1.25rem}\r\n p,li{color:var(--text)}\r\n .muted{color:var(--muted)}\r\n .card{background:var(--card);padding:22px;border-radius:14px;box-shadow:0 10px 30px rgba(0,0,0,.25)}\r\n a{color:var(--accent);text-decoration:none}\r\n footer{margin:40px 0 20px;color:var(--muted)}\r\n ul{margin:0 0 0 18px}\r\n <\/style>\r\n<\/head>\r\n<body>\r\n <div class=\"wrap\">\r\n <header>\r\n <div class=\"muted\">EN <a href=\"\/fi\/terms-of-service\/\">Terms & Refunds<\/a> \u00b7 <a href=\"\/fi\/hetkicinema\/\">Home<\/a><\/div>\r\n <h1>Privacy Policy<\/h1>\r\n <p class=\"muted\">Last updated: 02.11.2025<span id=\"d\"><\/span><\/p>\r\n <\/header>\r\n\r\n <div class=\"card\">\r\n <h2>Controller<\/h2>\r\n <p><strong>HetkiLux Oy<\/strong> (Y-tunnus: <strong>3551374-6<\/strong>)<br>\r\n Email: <a href=\"mailto:support@hetkilux.fi\">support@hetkilux.fi<\/a><\/p>\r\n\r\n <h2>What data we process<\/h2>\r\n <ul>\r\n <li>Identification: name, email (required for ticket delivery).<\/li>\r\n <li>Order details: event, ticket types\/quantities, prices, invoice data.<\/li>\r\n <li>Payment details: processed by Stripe or Holvi. We do not store full card or bank credentials.<\/li>\r\n <li>Technical logs: IP address and basic device info for security and fraud prevention.<\/li>\r\n <\/ul>\r\n\r\n <h2>Why we process your data (legal bases)<\/h2>\r\n <ul>\r\n <li><strong>Contract<\/strong>: to sell and deliver tickets and manage entry.<\/li>\r\n <li><strong>Legal obligation<\/strong>: accounting and VAT rules in Finland.<\/li>\r\n <li><strong>Legitimate interest<\/strong>: preventing abuse, improving the service, sending critical event updates.<\/li>\r\n <\/ul>\r\n\r\n <h2>Where data is stored<\/h2>\r\n <ul>\r\n <li>Ticketing data is stored in our Pretix system hosted in the EU (Hetzner, Finland).<\/li>\r\n <li>Payment data is processed by <strong>Stripe<\/strong> and\/or <strong>Holvi<\/strong> under their own terms and security frameworks.<\/li>\r\n <\/ul>\r\n\r\n <h2>Retention<\/h2>\r\n <ul>\r\n <li>Order & invoice data: up to 36 months (or longer if required by Finnish accounting law).<\/li>\r\n <li>Support emails: up to 24 months.<\/li>\r\n <\/ul>\r\n\r\n <h2>Your rights<\/h2>\r\n <p>You may request access, correction, deletion, restriction of processing, or data portability where applicable. \r\n Contact us at <a href=\"mailto:support@hetkilux.fi\">support@hetkilux.fi<\/a>. You may also lodge a complaint with the Finnish Data Protection Ombudsman.<\/p>\r\n\r\n <h2>Cookies<\/h2>\r\n <p>Our ticket shop uses essential cookies for session and security purposes. We do not use third-party advertising cookies.<\/p>\r\n\r\n <h2>Third parties<\/h2>\r\n <ul>\r\n <li>Stripe Payments Europe, Ltd. (payments)<\/li>\r\n <li>Holvi Payment Services Oy (bank transfers)<\/li>\r\n <li>Ticket Hosting provider: Hetzner Online GmbH (EU)<\/li>\r\n <li>Website provider: Domainkeskus Oy (EU)<\/li>\r\n <li>Email delivery: your chosen SMTP provider<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <footer>\u00a9 <span id=\"y\"><\/span> HetkiLux Oy \u2014 HetkiCinema<\/footer>\r\n <\/div>\r\n <script>\r\n const d=new Date();document.getElementById('d').textContent=d.toLocaleDateString('fi-FI');document.getElementById('y').textContent=d.getFullYear();\r\n <\/script>\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>HetkiCinema \u2014 Privacy Policy EN Terms & Refunds \u00b7 Home Privacy Policy Last updated: 02.11.2025 Controller HetkiLux Oy (Y-tunnus: 3551374-6) Email: support@hetkilux.fi What data we process Identification: name, email (required for ticket delivery). Order details: event, ticket types\/quantities, prices, invoice data. Payment details: processed by Stripe or Holvi. We do not store full card or […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-425","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/pages\/425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/comments?post=425"}],"version-history":[{"count":10,"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/pages\/425\/revisions"}],"predecessor-version":[{"id":447,"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/pages\/425\/revisions\/447"}],"wp:attachment":[{"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/media?parent=425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n HetkiCinema \u2014 Privacy Policy<\/title>\r\n <style>\r\n :root{--bg:#0b0f14;--card:#111722;--text:#e9eef5;--muted:#9bb0c3;--accent:#00e7ff;}\r\n html,body{margin:0;padding:0;background:var(--bg);color:var(--text);font:16px\/1.6 system-ui,-apple-system,Segoe UI,Roboto,Ubuntu,Arial,sans-serif}\r\n .wrap{max-width:900px;margin:48px auto;padding:0 20px}\r\n header{margin-bottom:24px}\r\n h1{font-size:1.9rem;margin:0 0 8px}\r\n h2{margin-top:32px;color:var(--accent);font-size:1.25rem}\r\n p,li{color:var(--text)}\r\n .muted{color:var(--muted)}\r\n .card{background:var(--card);padding:22px;border-radius:14px;box-shadow:0 10px 30px rgba(0,0,0,.25)}\r\n a{color:var(--accent);text-decoration:none}\r\n footer{margin:40px 0 20px;color:var(--muted)}\r\n ul{margin:0 0 0 18px}\r\n <\/style>\r\n<\/head>\r\n<body>\r\n <div class=\"wrap\">\r\n <header>\r\n <div class=\"muted\">EN <a href=\"\/fi\/terms-of-service\/\">Terms & Refunds<\/a> \u00b7 <a href=\"\/fi\/hetkicinema\/\">Home<\/a><\/div>\r\n <h1>Privacy Policy<\/h1>\r\n <p class=\"muted\">Last updated: 02.11.2025<span id=\"d\"><\/span><\/p>\r\n <\/header>\r\n\r\n <div class=\"card\">\r\n <h2>Controller<\/h2>\r\n <p><strong>HetkiLux Oy<\/strong> (Y-tunnus: <strong>3551374-6<\/strong>)<br>\r\n Email: <a href=\"mailto:support@hetkilux.fi\">support@hetkilux.fi<\/a><\/p>\r\n\r\n <h2>What data we process<\/h2>\r\n <ul>\r\n <li>Identification: name, email (required for ticket delivery).<\/li>\r\n <li>Order details: event, ticket types\/quantities, prices, invoice data.<\/li>\r\n <li>Payment details: processed by Stripe or Holvi. We do not store full card or bank credentials.<\/li>\r\n <li>Technical logs: IP address and basic device info for security and fraud prevention.<\/li>\r\n <\/ul>\r\n\r\n <h2>Why we process your data (legal bases)<\/h2>\r\n <ul>\r\n <li><strong>Contract<\/strong>: to sell and deliver tickets and manage entry.<\/li>\r\n <li><strong>Legal obligation<\/strong>: accounting and VAT rules in Finland.<\/li>\r\n <li><strong>Legitimate interest<\/strong>: preventing abuse, improving the service, sending critical event updates.<\/li>\r\n <\/ul>\r\n\r\n <h2>Where data is stored<\/h2>\r\n <ul>\r\n <li>Ticketing data is stored in our Pretix system hosted in the EU (Hetzner, Finland).<\/li>\r\n <li>Payment data is processed by <strong>Stripe<\/strong> and\/or <strong>Holvi<\/strong> under their own terms and security frameworks.<\/li>\r\n <\/ul>\r\n\r\n <h2>Retention<\/h2>\r\n <ul>\r\n <li>Order & invoice data: up to 36 months (or longer if required by Finnish accounting law).<\/li>\r\n <li>Support emails: up to 24 months.<\/li>\r\n <\/ul>\r\n\r\n <h2>Your rights<\/h2>\r\n <p>You may request access, correction, deletion, restriction of processing, or data portability where applicable. \r\n Contact us at <a href=\"mailto:support@hetkilux.fi\">support@hetkilux.fi<\/a>. You may also lodge a complaint with the Finnish Data Protection Ombudsman.<\/p>\r\n\r\n <h2>Cookies<\/h2>\r\n <p>Our ticket shop uses essential cookies for session and security purposes. We do not use third-party advertising cookies.<\/p>\r\n\r\n <h2>Third parties<\/h2>\r\n <ul>\r\n <li>Stripe Payments Europe, Ltd. (payments)<\/li>\r\n <li>Holvi Payment Services Oy (bank transfers)<\/li>\r\n <li>Ticket Hosting provider: Hetzner Online GmbH (EU)<\/li>\r\n <li>Website provider: Domainkeskus Oy (EU)<\/li>\r\n <li>Email delivery: your chosen SMTP provider<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <footer>\u00a9 <span id=\"y\"><\/span> HetkiLux Oy \u2014 HetkiCinema<\/footer>\r\n <\/div>\r\n <script>\r\n const d=new Date();document.getElementById('d').textContent=d.toLocaleDateString('fi-FI');document.getElementById('y').textContent=d.getFullYear();\r\n <\/script>\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>HetkiCinema \u2014 Privacy Policy EN Terms & Refunds \u00b7 Home Privacy Policy Last updated: 02.11.2025 Controller HetkiLux Oy (Y-tunnus: 3551374-6) Email: support@hetkilux.fi What data we process Identification: name, email (required for ticket delivery). Order details: event, ticket types\/quantities, prices, invoice data. Payment details: processed by Stripe or Holvi. We do not store full card or […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-425","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/pages\/425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/comments?post=425"}],"version-history":[{"count":10,"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/pages\/425\/revisions"}],"predecessor-version":[{"id":447,"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/pages\/425\/revisions\/447"}],"wp:attachment":[{"href":"https:\/\/hetkilux.fi\/fi\/wp-json\/wp\/v2\/media?parent=425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}